SilkAir Resumes Flights to Chengdu
May 13, 2008
SilkAir will resume its service between Singapore and Chengdu, with the re-opening of Chengdu's Shuangliu International Airport on May 13. The next scheduled SilkAir flight from Singapore to Chengdu, MI934, is scheduled to depart Singapore at 10:40 on May 14, 2008.
SilkAir flight MI934 bound for Chengdu on May 12 was diverted to Kunming, due to Shuangliu Airport's temporary closure, following the earthquake and its aftershocks in south-west Sichuan province on May 12. As a consequence, SilkAir flight MI933 (Chengdu - Singapore) originally scheduled to depart at 16:05 on May 12 was one of several disrupted flights from the airport.
Where possible, every effort was made to assist passengers of the affected flights with alternative arrangements for their disrupted travel plans. In view of the challenging circumstances and inoperative communication lines in the affected areas, we regret any service lapse and thank customers for their understanding.
For imminent departures out of Singapore to Chengdu in May 2008, SilkAir will extend all ticketed customers the option to defer their travel plans (subject to seat availability, by December 31, 2008) or choose an alternative SilkAir destination for their travels. A top-up of fare difference will apply but the airline will waive any revalidation or re-issuance fee for such cases. Requests for refunds will be reviewed on a case-by-case basis.
SilkAir will continue to monitor developments in the affected cities for departures in June 2008 and beyond.
Silkair operates 25 return flights weekly between Singapore and China, of which 5 flights are to Chengdu weekly. The airline also flies to Kunming, Chongqing, Xiamen and Shenzhen.